SHIPPING POLICY

 We ship customers' orders through USPS to all over the world without Japan. All transactions are in US Dollars only. We determine shipping costs by the weight and the price will appear when you add an item to your shopping cart. We do not accept a P.O. box as a mailing address.

 

We will do our best to process each order as soon as possible. Orders are usually shipped in 1-3 days, but if there is a weekend or holiday, they will be shipped the day after the holiday.

Shipping is usually from Torrance, CA 90503 USA. The delivery time depends on the convenience of the USPS. Regular orders are shipped in USPS First Class, but customers can choose USPS Priority Mail.

 

Whether or not the product package shipped from Velva Sheen has arrived will be determined based on the results of the delivery confirmation of each carrier such as USPS, UPS, FedEx, etc. We are not responsible for any loss, delay and damage after shipping of the package.

 

if you have any concerns about our shipping & handling service, please contact us at cs@velvasheen.com

 

Velva Sheen / operated by TOPWIN LA CORPORATION.

2730 Monterey Street Suite 103 TORRANCE CA. 90503 USA

(310) 953-7303